Privacy Policy

Information we collect

When you contact Grace, request a quote, download materials or send an inquiry, we may collect your name, company name, email address, phone or WhatsApp number, country, product requirements, load capacity, lift height, quantity, destination market and message content.

How we use information

• To reply to forklift, warehouse equipment, attachment and spare parts inquiries.
• To recommend suitable models, configurations and quotation options.
• To prepare catalog, shipping, OEM/ODM and dealer support communication.
• To improve our website content, product pages and customer service.

Sharing of information

We do not sell your personal information. We may share necessary inquiry details with internal sales, technical, logistics or service partners only when needed to answer your request or support an order.

Cookies and analytics

This website may use cookies, analytics or advertising tools to understand website performance and improve marketing. You can manage cookies through your browser settings.

Contact

If you have questions about this policy or want to update your inquiry information, contact us at sales@graceforklifts.com.